Question 1

What are the fees for Boarding & Day Care?

Accepted Answer

Boarding – $40 one dog, $30 for any additional sharing a kennel for entire stay

Question 2

What is included for each?

Accepted Answer

Our kennel is equipped with 4 indoor/outdoor runs, 4 outdoor runs (weather permitting) and 10 crates. Depending on our availability, the size of your dog, and their temperament, they will be assigned to one of these runs or crates. Within each run there is a raised dog bed, a blanket/towel, a stainless steel water bucket, and a stainless steal food bowl. All dogs get to go out in play appropriate groups at least 3 times a day (day care) and 4 times a day (boarding). Any medications will be given for no extra cost and all dogs are fed 2x a day (if you have a puppy, 3x a day is possible).

Question 3

What should I bring?

Accepted Answer

Paperwork: Complete the Online Registration (opens in a new window), Liability Release, and Medical Records HEREDog Food: INDIVIDUALLY bagged per feeding. We do have food available but there is a $2 per day fee.Any medications with detailed instructions on their dosage

Question 4

Are vaccines required? If so, which vaccines?

Accepted Answer

Yes, Rabies, Distemper (DHPP), Bordatella (kennel cough), & Canine Influenza are required. Lepto is strongly recommended.

Question 5

Can I just give you a bag of food for my dog?

Accepted Answer

NO, we do not have the space to have every visiting dog have their own bag of food here. Please individually bag the food per feeding.

Question 6

Is the kennel Air Conditioned? Heated?

Accepted Answer

Our kennel is equipped with a temperature controlled fan so that if it is over 75* the exhaust fan will come on automatically. We also have a ceiling fan to help with circulation, open windows and aisle way doors, and have individual fans w/cooling packs for especially hot days. Our location is also helpful because there is always a breeze. This keeps the kennel at a very comfortable temperature even on the hottest of days. Dogs have constant access to water and can even have a mini pool put in their kennel if they are water hounds. For the cooler months, yes, the kennel is heated at all times and is very comfortable.

Question 7

Approximately how many times will my dog be able to get out to play?

Accepted Answer

All dogs get to go outside as often as possible. This often depends on the weather and the temperature. All dogs are out at least 3 times a day for approximately 1 hr each time. These are supervised play sessions in our fully fenced play fields with play appropriate dogs.

Question 8

What are your drop off/pick up times?

Accepted Answer

Since we are a private facility, these times vary every week. Our usual times are below, but are subject to change:M-F: 7 am-9am  /  3:30pm-6pmS-Su: 7am-9am  /  4pm-6pmPlease email us to set up an appointment for drop off/pick up. ALL DROP OFF/PICK UP’s ARE BY APPOINTMENT ONLY.

Question 9

If my dog gets dirty, will you give it a bath?

Accepted Answer

Yes, we are able to give bathes before you pick up your dog. You simply need to let us know you are interested in this service. It is $40 for a bath, blow out, and nail trim. We have our own grooming bay and many shampoos so we can customize for your dogs needs or feel free to provide your own shampoo/conditioner if your dog has specific needs.

Question 10

How many dogs do you let out at one time?

Accepted Answer

That depends entirely on the dogs we have here at that time. If all of the dogs get along they may all (between 10-15) be out together. If there is a reason we must split into smaller groups then it will usually be groups of about 6 dogs at a time.

Question 11

Do you offer tours of your facility and do I need to have an appointment?

Accepted Answer

We do invite prospective clients to the property to meet our manager and to see the play yard and get a feel for the kennel. However, for bio security reasons we do not allow tours through our kennels. From the front gate you are able to see the play yard, the kennel runs, and the 5-acre fenced play field. These meetings do have to have an appointment since we are a private facility. To make an appointment simply email us.

Question 12

Is there a cancellation policy?

Accepted Answer

Yes. Reservations cancelled without a 48 hr warning are subject to payment of 50% of the invoice for the total stay owed. If no communication of a cancellation is attempted before the scheduled drop off time 100% of the invoice for the total stay is owed.

Question 13

Do I have to pay a deposit?

Accepted Answer

Generally no. However, board and trains require a 50% deposit to hold the reservation. All holiday bookings (New Years, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, etc.) require a 50% nonrefundable deposit at the time of booking. Extended stays or repetitive cancellations are also subject to a deposit fee.Notes: Do you require deposit on anticipated boarding days?

Here are the most commonly asked questions we have gotten throughout the years.

Frequently asked questions